How We
Work

The discovery phase is about researching and defining the scope of the project. A discovery phase is an opportunity for our team to understand the project better. By doing so, we all understand the underlying drivers, not just the initial problem or solution proposed to us.

From the early stages of this process, we’ll have our development team involved to support some of the UX decisions that could be strictly related to external integrations (API), or simply a complex feature that requires technical understanding to be defined and designed.

All the research is done, now we start bringing it all together to create a solution. Our UX designers will start combining post-its with logic flows to represent the steps necessary to complete a User Story. They then ideate and create wireframes to pull all the ideas together into tangible models of the solution.

We strongly encourage running at least one round of user testing to collect valuable feedback from your users, and optimise solutions prior to moving into the User Interface (UI) Design phase.

This phase is where we create high-fidelity designs, and bring all the ideas to life. During the UI Design phase we pull together everything we have learnt during the Discovery and Definition phases, you can now see everything workshopped and planned become a reality.

At the end of this stage a prototype is created. This is a perfect time to do product testing with your target audience to make sure the UI is engaging and usable for the end user.

The information gathered through Discovery, Definition and Design allows us to move into the Development Planning phase of your project. Before any code is written for your solution, it is critical for us to carry out Development Planning to ensure our engineers are able to execute your solution in a smooth, predictable manner during the Development phase.

Our engineers take great care in what they do, and understand what success looks like. Engineering is likely to be the longest phase of the project and it’s where we turn your ideas into reality!

This process might take months, but we‘ll keep you in the loop with progress updates, and stagger releases where possible.

We will conduct thorough testing in conjunction with your team to ensure all developed features function as expected. If any bugs are identified, we will be able to act on them quickly before your launch.

Release day is certainly one of the most exciting days of a project, the product is about to get released to final users who will start enjoying your product. It is a huge milestone, and one where we will support your team so you can make the most of the moment.

We provide ongoing support via maintenance, or new project work to ensure your solution is operating at its best and growing to meet new requirements of your business and users.